Stealing Money~

This is going to be a gripe post...

I work HARD for my money...caring for children is very rewarding and many times a ton of fun...but it is hard work! My husband works VERY hard for his money...yesterday he spent a good part of the morning bent over in a trench pulling wires and putting pipes together. When you take our money combined (we have a combined checking account and there really is no his money/my money...it is all OURS!)

But there are companies out there preying on those of us that are stand up people and taking our money away. It used to be a big deal to get a cusotmer service workers name & ID number now they throw them at you without even asking for it. The reason? Big companies have no customer service and they will have some reason that the lie that their cus.rep. gave doesn't matter, your verbal agreement isn't backed up by our company policies...GGGGGGGGGGGRRRRRRRRRRR!

This is Wednesday, every day this week I have had to battle people for money that was taken out of our account and what their company policy says vs what their cus.rep told us and try to get 5 different charges in 5 different types of situations returned.

#1 & 2 ~ We signed up for frontier.airlines cards while on our trip to Chicago last year for the fact that we got 40000 free miles, after a year of having the card we were charged $49 a piece for an annual fee ($98 total)....we were told that we signed up for a annual fee free card! We paid it (lest we get interest on it too!) and I called to cancel the card. The lady said "well mam, if you would like to keep the card I can refund the charge you are on the fee free program!" I said that would be great...we only use them in emergency situations anyway and do not carry a balance at all! So that was the end of the conversation because she couldn't help me with my husband account. He called and got someone completely different but asked to have the fee refunded and to make sure that he was on the fee free program so this didn't happen again! Much to our suprise the women said he wasn't eligable and that would not be possible. If you are going to have a card you are going to have to pay the consequenses! We battled for over an hour before I finally was able to get the fee refunded!

#3 ~ a charge came onto our check card from a MAGPROSUSA in the amount of $75 and we had no idea where it came from. They put up a {small} fight at first but said the refunded the money but it may take 2 business cycles to show up...that means they get my $75 for 60 days while I sit there needing that money to put food on the table! We are still waiting!

#4 ~ I had looked into bargain network to see about the really cheap houses in forclosure...I fell for their free 30 day trial and was told by Natasha #154425 that the was all I was signed up for and the monthly fee of around $60 would not be charged to my account...WELL here comes a charge of $59.80! To make matters worse, when I called to rectify the situation they transferred me to supervisor Melvin #154055 who graciously undertood where I was coming from and said our company would like to refund you $29 for the misunderstanding...if I am not mistaken that is about $30.80 short! When pressing issue that it was not an authorized withdrawl they said I am sorry but this is company policy and it is all that we can do. You can write 9500 W Dodge RD Omaha NE 68114 to further take matters into your own hands. I asked to speak to someone higher up and they said it was impossible...apparently Melvin is the owner of the company! He hung up on me, so I called back...got dear Melvin again...who hung up on me AGAIN! So I called back..got a different sup that wouldn't said her # more than once and I didn't get it all down the first time...who also hung up on me! That is where it stands...

#5 ~ The breate of fresh air. A $69.95 charge shows up on my account from InvesterSparks 01 or something like that. Apparently by using the bargainnetwork site you authorize these people to charge your account...NOT EVER STATED BY ANYONE! However, upon calling them (you have to get their phone number from the bargain network people) I got a VERY {for real he was a peach!} Jordan # 23779 and said he was sorry for the inconveinience and the refund would show up in 2-4 business days. I thanked him 5 times for being so kind and actually dealing with me!

So in 2 of the situations we are still fighting for our money back and in three of them it turned out okay...but when you have $302.75 STOLEN out of your checking account in a weeks time it hurts...and overdraft fees add up...heres to hopin that the other ones show up soon!